Special Beauty Service for Sensitive Skin

Sensitive skin users have high requirements for beauty products and services, so a specialized service system is needed to ensure safety and effectiveness. First, establish an exclusive sensitive skin product library, strictly selecting products without alcohol, fragrance or irritating ingredients, and verifying their qualifications and user reviews. Consultation and diagnosis should adopt a multi-dimensional approach: combine questionnaires, photos, videos and professional skin testing equipment to accurately determine skin type and sensitivity triggers, and form personalized files. Nursing services should provide differentiated plans—e.g., focusing on gentle repair for congenital sensitive skin and post-medical beauty repair for barrier-damaged skin. Detailed product usage guidance is essential, such as recommending local trials first. Post-sales support should include risk warnings (e.g., potential discomfort symptoms), emergency response (e.g., guiding immediate product discontinuation and cleaning for allergies) and long-term follow-up (e.g., adjusting plans based on usage effects). Offline stores can set up exclusive sensitive skin service areas to provide a safe and reassuring experience.