FAQ
How can I tell if a cosmetic product is suitable for my skin type?
Different skin types have different characteristics and needs. For example, oily skin is suitable for light, oil-controlling products; dry skin needs moisturizing and hydrating products; sensitive skin should choose mild, non-irritating products. You can check the product's ingredient list and efficacy description, or refer to other users' reviews and usage experience. In addition, some websites will provide skin quality testing tools to help you better understand your skin type and choose suitable products.
What is the shelf life of cosmetics? How to store them?
Generally speaking, the shelf life of unopened cosmetics is about 2-3 years, but the specific shelf life varies depending on product type, ingredients and other factors. The shelf life of opened cosmetics will be shortened, usually 6-12 months. In order to extend the shelf life of cosmetics, they should be stored in a cool, dry, ventilated place, away from direct sunlight and high temperature and humidity. At the same time, pay attention to keeping the packaging of cosmetics clean and cover the lid in time after use to prevent bacteria and dust from entering.
What ingredients are in the product? Is it safe?
We will list the main ingredients of the product in detail on the product details page. These ingredients have been strictly screened and tested and meet relevant safety standards. However, everyone's skin may react differently to different ingredients. If you are allergic or sensitive to certain specific ingredients, it is recommended to perform a local skin test before use. If you have any concerns, you can also consult a professional dermatologist.
How to place an order?
First, browse the products you are interested in on the website and add them to the shopping cart. Then, go to the shopping cart page, confirm the product information and quantity, select the appropriate delivery method and payment method, fill in the delivery address and other relevant information, and finally click "Submit Order" and complete the payment. If you encounter any problems during the ordering process, you can contact our customer service staff at any time.
What payment methods do you support?
We support multiple payment methods, including credit card, debit card, Alipay, WeChat Pay, UnionPay Online Payment, etc. You can choose the appropriate payment method according to your preference and convenience.