Case
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Analyzes Shiseido's case of improving the efficiency of full-link user operations by integrating online and offline data and optimizing user journeys through digital transformation.
Shiseido – Digital Transformation Drives Full-link User Operation Upgrade
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Analyzes how Winona, focusing on the niche sensitive skin track, became a leading brand in sensitive skin care through industry-university-research cooperation, medical endorsement, and scenario-based marketing.
Winona – Leading the Sensitive Skin Professional Track
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Analyzes Lancôme's innovative case of reshaping the offline shopping experience of high-end beauty by integrating AI, digital instruments, and customized services through its first global technology flagship store.
Lancôme – Technology Empowers Offline Experience, Innovative Practice in High-end Beauty Retail
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Breaks down Mao Geping's private domain operation case, which achieved 1.51 million members, 32% private domain revenue contribution, and 99.67% repurchase rate for supreme members through member stratification, omni-channel synergy, and professional services.
Mao Geping – Refined Private Domain Operations, the Growth Code of High-end Domestic Beauty